KC Kite & Co Manchester unit 4
Evri collection times change on 3 November Evri moves Leeds and Bristol collections to 17:30.

From order received to parcel delivered

Despatch performance

Parcels despatched 5,649 27.8%
Out before cut-off 97.0% 0.1%
Late parcels 176 0.4%
Order to despatch 3 hours on average

Despatch flow

Orders at each step, with the share kept from the step before

1 Received 5,878
2 Paid and allocated 5,790 99%
3 Picked 5,713 99%
4 Packed 5,690 100%
5 Despatched 5,649 99%
6 Delivered 5,549 98%

On-time despatch

Target is 97% before courier cut-off

97.0% Out before cut-off Target 97.0%

Late parcels by courier

Out after the courier cut-off

Royal Mail Tracked 48 40
Evri Next Day 31
DPD Local 32
Parcelforce 24 21
DHL Parcel UK 22
Amazon Shipping 22

On time by day

0% 33% 67% 100%
29 Sep2 Oct5 Oct8 Oct11 Oct14 Oct17 Oct20 Oct23 Oct26 Oct

Despatch by courier

6 rows, the same data as the export

Courier service Parcels On time Late
Royal Mail Tracked 48 2,234 98.2% 40
Evri Next Day 1,234 97.5% 31
DPD Local 999 96.8% 32
Parcelforce 24 529 96.1% 21
DHL Parcel UK 470 95.4% 22
Amazon Shipping 411 94.7% 22