Evri collection times change on 3 November Evri moves Leeds and Bristol collections to 17:30.
How Northwind Home looks, signs in and ships
Settings
How we handle buyer data
These rules apply to every order in Northwind Home and can’t be switched off
- Buyer details are removed 30 days after shipment For marketplace orders we delete the buyer’s name, email, phone and street address. The postcode area and the order lines stay, so your reports still work.
- Logs are kept for 12 months Activity and connection logs older than that are deleted automatically.
- Marketplace buyers are never used for marketing Marketing exports leave them out. Only buyers from your own store who opted in are included.
- Breaches are reported within 24 hours If buyer data is ever exposed, we tell you, the affected marketplaces and the regulator within 24 hours.
Orders with buyer details removed
1
Due for removal this week
2
Marketplace orders holding buyer details
37
Buyers you may email for marketing
0
Buyer details due for removal this week
Removed automatically 30 days after the order shipped
| Order | Channel | Shipped | Details removed on |
|---|---|---|---|
| CD-48186 | eBay | 27 Sep 2026 | 27 Oct 2026 in 0 days |
| CD-48190 | TikTok Shop | 1 Oct 2026 | 31 Oct 2026 in 4 days |