Evri collection times change on 3 November Evri moves Leeds and Bristol collections to 17:30.
What customers send back, and what happens next
Returns
Open returns
4
0 to approve, 1 to check
Refunded this month
£0.00
Return rate
25.0%
Returns per sent order
Top reason
Arrived damaged
1 item(s)
| Return | Order | Customer | Items | Reason | Wants | Status | Age |
|---|---|---|---|---|---|---|---|
| RT-2043 | CD-48198 | Grace Hughes | 1 × Soy Candle Fig | Changed my mind | Refund | To check | 3h |
Why things come back
All returns, by item
- Arrived damaged 1 25%
- Changed my mind 1 25%
- Not as described 1 25%
- Too small 1 25%